基于IPA分析的高星级酒店属性研究

选择青年旅社或Airbnb，性价比通常高于五星级酒店。 #生活技巧# #节省生活成本# #生活节省# #省钱旅行攻略#

[1] 周静,牛瑞.基于IPA分析法的经济型酒店顾客满意度研究[J].曲阜师范大学学报（自然科学版）.2015,(1).DOI:10.3969/j.issn.1001-5337.2015.1.097 .

[2] 张佑印,顾静.基于知觉图的旅华英国游客酒店属性感知分析[J].旅游论坛.2015,(3).DOI:10.15962/j.cnki.tourismforum.201503028 .

[3] 蔡晓梅.商务客人的酒店需求特征及其在酒店规划设计中的应用[J].旅游科学.2005,(2).DOI:10.3969/j.issn.1006-575X.2005.02.011 .

[4] Tahir Albayrak,Meltem Caber,Müjde Bideci.Identification of hotel attributes for senior tourists by using Vavra’s importance grid[J].Journal of Hospitality & Tourism Management.2016.17-23.

[5] Rhee, Hosung Timothy,Yang, Sung-Byung.Does hotel attribute importance differ by hotel? Focusing on hotel star-classifications and customers' overall ratings[J].Computers in human behavior.2015,50(Sep.).576-587.DOI:10.1016/j.chb.2015.02.069 .

[6] Chen, Wen-Yu,Wang, Kuo-Ching,Luoh, Hsiang-Fei,等.Does a Friendly Hotel Room Increase Senior Group Package Tourists' Satisfaction? A Field Experiment[J].Asia Pacific Journal of Tourism Research.2014,19(8).950-970.

[7] Chun-Min Kuo, Li-Chan Chen & Shu-Yuan Lin.Exploring the Relationship Between Hotel-Based Service Attribute Importance and Customer Satisfaction at International Conferences in Taiwan[J].Journal of Convention & Event Tourism.2010,11(4).293-313.

[8] Tekle Shanka & Ruth Taylor.An Investigation into the Perceived Importance of Service and Facility Attributes to Hotel Satisfaction[J].Journal of Quality Assurance in Hospitality & Tourism.2004,4(3-4).119-134.

[9] Cihan Cobanoglu PhD, CHTP, Kadir Corbaci PhD, Patrick J. Moreo EdD, CHA & Yuksel Ekinci PhDPhD.A Comparative Study of the Importance of Hotel Selection Components by Turkish Business Travelers[J].International Journal of Hospitality & Tourism Administration.2003,4(1).1-22.

[10] Dr Roger J. Callan and,Lisa Bowman.Selecting a hotel and determining salient quality attributes: a preliminary study of mature british travellers[J].International Journal of Tourism Research.2000,2(2).97-118.DOI:10.1002/(SICI)1522-1970(200003/04)2:2<97::AID-JTR190>3.0.CO;2-1 .

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